Make more time for care.
Cradl automates the non-clinical work. Calls, scheduling, reminders, intake, across every channel, so your team can stay present with the person in the room.
EVERY CHANNEL, MANAGED
Fully Automate Non-Clinical Tasks
Empowering your practice to automate patient interactions and administrative work, improving efficiency, reducing cost, and freeing staff for care.
01
Patient Conversations
Automates every conversation over voice, text, email and chat, answered in seconds, around the clock.
Hi, I need to reschedule my Thursday appointment.
Of course! I have Friday at 10:15 or Monday at 2:00. Which works?
02
Appointment Scheduling
Books and syncs to provider calendars to prevent overbooking and fill cancellations.
03
Billing & Reminders
Sends proactive alerts about charges, with clear explanations and due dates.
04
Intake & Follow-ups
Collects intake details, routes urgent cases, and logs everything to the EHR for staff review.
WHO CRADL IS FOR
Tailored Automation for Every Medical Practice
Cradl shapes its workflows to how each practice actually operates, enhancing access, efficiency, and care quality across specialties.
Physiotherapy
High call volume, packed columns, one front desk. Cradl handles the phones, the intake, and the reschedules.
Massage Therapy
Cancellations leave empty slots that never get filled. Cradl fills them before the day starts.
Chiropractic
Recurring care only works if people come back. Cradl chases no-shows and reactivates patients who drifted.
Med Spas & Aesthetics
Every missed call is a booked treatment somewhere else. Cradl answers, quotes, and books while you're in a room.
Multi-Specialty
Physio, chiro, and RMT under one roof. Cradl knows who does what and routes every patient to the right practitioner.
Dermatology
Booking, prescription reminders and intake to simplify consults and treatments.
THE THESIS
We believe software should do the work, not give you more of it. No new logins or dashboard to learn.Cradl runs behind the scenes, inside the systems you already have. There is nothing to migrate, nothing to manage, and nothing new for your team to learn.
We are building a better future for your practice by removing work, not by adding one more complex tool for your team to learn and maintain. The value is not another tool. The value is the work being done.
INTEGRATIONS MADE EASY
Built to Fit Your Tech Stack
Cradl integrates with your EHR, PMS, and RCM systems. We are HIPAA and SOC 2 aligned, ensuring accurate patient data without disrupting existing workflows.
What we're solving for
01
Remove Administrative Headaches
Take the repetitive non-clinical work off your team so they can focus on patients.
02
Reduce No-Shows & Missed Revenue
Proactive reminders, easy rescheduling and recaptured cancellations.
03
Manage High Call Volume 24/7
Every call answered instantly — no hold times, no voicemails, no missed patients.
04
Reduce Manual Work
Answer questions, route urgent cases and log details to the EHR automatically.
05
Improved Patient Retention
Timely outreach and dependable follow-up keep patients coming back.
QUESTIONS
FAQ
Everything you need before bringing Cradl into your practice.
Cradl manages patient communication across voice, SMS, email and webchat — automating scheduling, reminders, intake and follow-ups to reduce administrative burden and free your staff for care.
Voice, SMS, email and chat — with a consistent tone and accuracy across every interaction, 24/7.
Yes. Cradl connects with your existing EHR, PMS and RCM systems to sync appointments and records without disrupting current workflows.
Cradl is built HIPAA and SOC 2 Type II aligned, with patient data handled safely and accurately end to end.
It's purpose-built for healthcare, with specialty-specific workflows — so there's minimal training on your end and it stays quietly in the background.
Cradl drops into your existing stack, so founding practices can go live quickly with hands-on support from our team.
Join the first circle.
We're onboarding a small group of founding practices. Leave a work email and we'll be in touch personally.